Amid the pandemic, the emergence of the work-from-home culture is one of its effects that we have grown accustomed to, considering it a new normal work environment. However, physical remoteness can pose a challenge with particular issues in ensuring effective communication, which is pivotal to the success and growth of any organization.
Effective communication in the workplace serves as the backbone of good business operations as it involves disseminating essential information that can help make critical business decisions. For example, the speed of your interactions with customers can tremendously affect the way your firm is perceived and the level of support and service you provide. In addition, Messaging applications like WhatsApp and WeChat can impact sales and acquisitions, as statistics show how companies that adopted text messaging in their operations have seen a 50% increase in business loyalty.
However, there is also an increasing number of amendments to regulations that govern business communications regarding how to monitor txt messages, for example. Companies need to know how to navigate in a complex regulatory landscape in call monitoring. It helps to find tools like mobile archivers that can help support the requirements of regulatory bodies.
If you are looking for more information about the workplace mobile chat guide, here is an infographic provided by TeleMessage.